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STORE & RETURN POLICY
100% Hand-Painted Artisan Policy — All Sales Are Final
At Kailash Kalamkari, every single saree, dupatta, and fabric is individually hand-painted by master artisans using traditional tamarind twig pens and natural organic mineral dyes in Srikalahasti, Andhra Pradesh since 1984.
🚫 NO RETURNS / NO REFUNDS
Because each piece is an exclusive, non-reproducible work of traditional Indian art that takes several weeks to craft, we do not accept returns, refunds, or exchanges under any circumstances once an order is placed and delivered.
🔍 Live Pre-Purchase Video Call Inspection
To guarantee complete satisfaction before making payment, we offer Live Video Call Shopping (+91 9063374020). Our team presents your selected saree in natural lighting in real time.
📦 Transit Guarantee
All orders are packaged with multi-layer protective lining and insured shipping. In the rare event of severe outer transit damage, please notify us within 24 hours of delivery on WhatsApp at +91 9063374020 with an unboxing video for immediate assistance.